Privacy notice

EFFECTIVE AUGUST 28, 2026

Age Gate App is built only for Shopify stores. It helps a merchant collect an ID image after a paid order and review it manually. The merchant controls the review and is responsible for its storefront disclosures and legal basis.

Data we process

• Shop and order identifiers needed to bind a review to an order.
• A normalized JPEG copy of the ID image selected by the buyer.
• Review status, staff decision, limited note, and audit events.

We do not use OCR, face matching, AI approval, or automated date-of-birth extraction. We do not intentionally store an ID number, address, or raw date of birth as structured data.

Why we use the data

Data is used only to provide the merchant's age-review workflow, secure and operate the service, respond to support requests, and meet legal obligations. Raw ID images are not sold, used for advertising, or used to train models.

Security and retention

Images are normalized to remove embedded metadata and kept in private, app-managed object storage—not in a theme or public Shopify Files. A staff member must enter through an authenticated Shopify admin session for the same store before the app authorizes a short-lived view. Merchants choose a raw-image retention period from 1–30 days, with 14 days as the default. Production storage will enforce a 31-day hard-delete backstop.

Requests and deletion

Buyers should contact the Shopify merchant shown on their order to request access, correction, or deletion. Shopify privacy requests are processed through the app's mandatory privacy webhooks. A merchant can also remove retained images from the review workflow.

Contact

Privacy inquiries and security reports: team@agegateapp.com.

Age Gate App acts as a service provider to each installing Shopify merchant. Buyers should begin privacy requests with the merchant identified on their order so the request can be matched correctly.